Return And Refund Policy

 Due to the sacred, personalized, and energy-sensitive nature of our products and services, we maintain a strict no-refund and no-return policy. 

• Each item is custom energy-tested, cleansed, and activated specifically for the individual.
   
• These spiritual items cannot be reused or resold once energized.
   
• Hence, returns and refunds are not accepted under any circumstances once the product is shipped.

We take utmost care in packaging. However, in the rare event of transit damage:

• You must share a clear unboxing video within 24 hours of delivery.
   
• No claims will be entertained without unboxing proof.
   
• If verified, we will send a one-time replacement of the same item. No refunds.

• Consultations (via WhatsApp, call, or video) are personalized services and therefore non-refundable once booked.
   
• You may request a reschedule only if done 24 hours in advance.
   
• Missed or delayed sessions will not be refunded.
   

• We do not offer refunds or cancellations due to a change of mind, disbelief, or subjective dissatisfaction.
   
• We encourage customers to book a consultation before purchasing to ensure clarity.
   

• Refund claims made via payment gateways or banks after delivery or completion of service will be denied based on this strict policy.
   
• All disputes must be emailed to chaltetaare@gmail.com and will be reviewed within 7 business days.